At Joyful By Jess, accessible from www.joyfulbyjess.com, one of our main priorities is the privacy of our visitors.
This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website or services. By accessing www.joyfulbyjess.com, you consent to this policy.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Joyful By Jess. This policy is not applicable to any information collected offline or via channels other than this website.
By using this website, you hereby consent to my Privacy Policy and agree to its terms.
The website address is: https://www.joyfulbyjess.com.
• Newsletter sign-ups: Name and email address.
• Bookings and payments: Name, email, phone number, and billing address.
• Coaching sessions: Information provided for coaching purposes (e.g., goals, challenges, and session notes).
• Comments (if applicable): IP address, browser details, and any voluntarily submitted information.
• Browser type, operating system, website interactions, and cookies.
When visitors leave comments on the site, the system collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We process your data for the following purposes:
1. Service delivery: To schedule and conduct coaching sessions.
2. Payment processing: To facilitate secure transactions.
3. Marketing: To send newsletters, offers, and updates (only with explicit consent).
4. Website improvement: To analyze website functionality and improve user experience.
5. Legal compliance: To meet obligations under applicable laws.
We rely on the following legal bases to process your data:
• Consent: For newsletters and optional marketing.
• Contractual necessity: For bookings and coaching sessions.
• Legal obligations: For record-keeping and tax purposes.
• Legitimate interest: For internal analytics and service improvement.
Cookies are used to enhance website functionality.
1. Essential Cookies: Required for website functionality (cannot be disabled).
2. Optional Cookies: Used for analytics and marketing (requires user consent).
Users can manage cookie preferences via the cookie banner or browser settings. Declining optional cookies may limit website functionality.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We may share your data with the following trusted providers:
• Mailchimp: For email marketing (Privacy Policy).
• Calendly: For booking appointments (Privacy Policy).
• Stripe: For secure payment processing (Privacy Policy).
• Website hosting provider: For hosting and backend services (located in the US).
All third parties comply with GDPR and other relevant regulations.
If you request a password reset, your IP address will be included in the reset email.
• Newsletter data: Retained until you unsubscribe.
• Coaching records: Retained for a maximum of 24 months unless agreed otherwise.
• Payment records: Retained for 7 years for tax purposes.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We use encryption, secure servers, and restricted access to protect your data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
You have the right to:
• Access, correct, and delete your data.
• Restrict or object to data processing.
• Request data portability.
• Lodge a complaint with a supervisory authority (Cyprus Commissioner for Personal Data Protection).
Visitor comments may be checked through an automated spam detection service.
Your data may be transferred outside the EU (e.g., to the US for hosting). Safeguards, such as Standard Contractual Clauses (SCCs), are in place.
We may update this Privacy Policy. Please review it periodically for changes.
Last Updated: 9th January 2025
For questions or concerns, contact:
info@joyfulbyjess.com